HELP Line (434-295-TALK) is an anonymous, confidential telephone service serving the students of the University of Virginia. It is a student-run and student-operated program, staffed entirely by volunteers. Volunteers provide callers with a confidential, empathetic, non-judgmental listener with whom to discuss any issues the caller may be dealing with.


Volunteers are trained to listen to callers with issues ranging from relationship problems to sexual assault to suicidal thoughts. Since volunteers are not professionals, they focus on referring callers to long-term services.


It is required for new volunteers to attend a three hour training shift once a week, for an entire semester. Training shifts take place from 7:00pm - 10:00pm on either Sunday, Monday, Tuesday, or Wednesday. Trained volunteers will complete a weekly 3-hour shift.

How CAN I get involved?

Registration begins August 22, 2017. Click the "Register to Volunteer with HELP Line" link in the upper left-hand column of this page, and fill out the corresponding application. 

After submitting the form, a Program Director will contact you with further information.