Assistant Director, Public Service Partnerships
As the student-led volunteer center for University of Virginia students, Madison House is committed to building a vibrant, engaged network of mutually-beneficial partnerships that address community-identified needs through student-led service. In alignment with UVA’s strategic priority of preparing citizen leaders and fostering public service across Grounds, a core priority for Madison House is to deepen and enhance relationships with local nonprofit, government, and educational organizations. Madison House is seeking an Assistant Director, Public Service Partnerships.
The Assistant Director strengthens this work by serving as a key liaison between the University and the broader Charlottesville-Albemarle community. This role emphasizes an asset-based community development approach by amplifying the strengths, leadership, and resources that already exist within the community. The position leads partnership strategy, supports assessment efforts, and helps connect community organizations with well-trained, responsive, and reflective student volunteers to ensure that public service experiences are meaningful, educational, and community-driven.
Assistant Director of Student Programming
This position is a key contributor to UVA's strategic priority of preparing citizen leaders and fostering public service across Grounds and in the community. The Assistant Director of Student Programming supports the mission of Madison House by advancing the effectiveness, inclusivity, and impact of student-led programs. Reporting to the Associate Director of Student Programming, this role focuses on improving systems, assessment, and volunteer management processes while contributing to student leader development and ethical community engagement. This position plays a key role in helping Madison House streamline operations, evaluate outcomes, and enhance the student and community partner experience across programs, working closely with student leaders, volunteers, and fellow staff members.
Madison House's leadership structure follows a train-the-trainer model. Each year, more than 200 student leaders are selected through a competitive process to recruit, train, and manage 1,500-2,000 student volunteers. One-third of the Madison House Advisory Board consists of students, offering a unique educational experience in civic leadership, board service, and nonprofit engagement. Madison House's student-led programs are organized into four service tracks: Health and Medical Services, Education and Youth, Animals and Environment, and Human Services. The two Assistant Directors of Student Programming each serve as the primary staff advisor for a portfolio of two tracks, partnering with student leaders to support volunteer engagement, leadership development, program operations, and community partnerships.
The Office of the Vice Provost for Academic Outreach at the University of Virginia seeks a Communications Manager to help tell and amplify the story of public service at UVA. This is a unique opportunity to shape the narrative of two cornerstone contributors to UVA’s public service ecosystem, specifically Madison House (MH) and Public Service Pathways (PSP), and to advance the University’s mission to educate ethically minded citizen leaders.
This position sits at the intersection of storytelling, strategy, and student engagement. The successful candidate will lead communications and marketing efforts while supporting signature programs and events that connect students, alumni, and community partners around a shared commitment to service.
The role includes a dual reporting line to the Executive Director of Madison House and the Director of Public Service Pathways and collaborates closely with the Division of Student Affairs and units across the University that collectively advance UVA’s public service ecosystem. The role will also have a dotted-line relationship to the Director of Communications in the Office of the Executive Vice President and Provost to ensure message alignment and continuity with the Provost’s Office, where Academic Outreach resides.
The Finance and Operations Generalist supports the effective operation of Madison House through financial administration, office management, facilities coordination, and organizational support. This position oversees financial processes across UVA, the UVA Fund, and the Madison House nonprofit entity; manages office and building operations; and helps ensure the systems, resources, and infrastructure necessary to support staff, student leaders, volunteers, and community partners.
During the initial phase of Madison House's partnership with the University of Virginia, the position will also support the financial operations of the Madison House nonprofit entity, including bookkeeping, payroll administration, financial reporting, and compliance activities. Training and oversight will be provided during this transition period. The long-term goal is to transition these functions to the University of Virginia in a phased approach over approximately two years, ultimately aligning financial operations under UVA's support model.
The Finance and Operations Generalist reports to the Executive Director and collaborates closely with the full Madison House team and the UVA Provost Office Finance Team in finance related responsibilities.