HELP Line (434-295-TALK) is a 24/7 free and confidential telephone hotline serving Albemarle County and students of the University of Virginia. It is a student-run and student-operated program, staffed entirely by anonymous volunteers. Volunteers provide callers with a confidential, empathetic, and non-judgmental listener with whom to discuss any issues the caller may be dealing with.

To preview some of the topics we talk about, the resources we work with, and the outreach projects we’ve created, please check out our website at


Volunteers are trained to listen to callers with issues ranging from relationship problems to sexual assault to suicidal thoughts. Since volunteers are not professionals, they focus on referring callers to long-term services.


It is required for new volunteers to attend a three hour training shift once a week, for an entire semester. Training shifts take place from 7:00pm - 10:00pm on either Sunday, Monday, Tuesday, or Wednesday. Trained volunteers will complete a weekly 3-hour shift.

How CAN I get involved?

The Fall 2018 registration will open on August 28th at 9AM.